Shipping and Returns

We ship anywhere within Canada and the US. All orders will be processed and shipped within 2-3 business days.  Please email us if you are outside of Canada and the US.  

FREE SHIPPING within Canada for orders over $50  Your order will ship via Canada Post (standard shipping) and will take approximately 1-2 weeks to arrive after the order processing time. 

Please remember to include the 2-3 business days for processing in addition to the expedited shipping time to estimate your order's arrival.

FREE SHIPPING within the United States for orders over $75 

*Please note, shipping to the United States may take longer than expected due to COVID-19 delays at Canada Post and clearance at customs. 

We cannot be responsible for any taxes, duties or fees imposed by the United States and we are unable to predict how long your package will take to clear customs.

 

Returns or Exchanges

If you are a Canadian customer and are not completely satisfied with your purchase, please email us at info@shopgreige.ca for a refund within 7 days of delivery. To be eligible, your item must be unused and unwashed.  Original packaging, hangtags, labels, and proof of purchase must be included. We do not offer exchanges. We do not offer refunds on sale items. 

All return shipping costs and handling charges are the buyer’s responsibility.  Initial order shipping costs will not be refunded. 

Unfortunately, we currently cannot accept returns or exchanges on orders shipped outside of Canada.

We cannot guarantee that we will receive your returned item. Please consider using a trackable shipping service and/or purchasing shipping insurance. 

We are unable to offer exchanges or refunds for items purchased from one of our stockists. Please return to the original point of purchase and we will work with the stockists directly to arrive at a resolution.